Reinstatement of Fees
February 1, 2022
Beginning April 1, 2022, Union Power will return to routine business procedures related to collections and fees. We realize many of our members have been financially impacted by COVID-19, so back in March of 2020, late fees and penalties were waived, and service disconnects for non-payment were suspended. Our goal has been and continues to be to work with members to develop reasonable payment plans and terms. To avoid late fees and penalties, it is important to remit payment by the date printed on your monthly bill.
As always, feel free to contact Customer Service at 704-289-3145 or 800-922-6840 if you have any questions about your account. For a listing of payment assistance agencies located in your area, click here.