February 18, 2021
When we say that we live in a “connected” world, most of us think about technology, like our smartphones and other devices and gadgets. But when you’re a member of an electric co-op (that’s you!), there’s so much more to being part of our connected co-op community.
As a Union Power member, you help to power good in our local community through Power Bucks and other initiatives that help the most vulnerable in our community.
We greatly value our connection to you, the members we serve. And we’d like to help you maximize the value you can get from Union Power through various programs, products, and services that we offer our members.
Use Our Online Tools & Resources
We can help you manage your energy use and even save money on your monthly energy bill with our free online energy audits, energy saving calculators, and other useful resources on our website, union-power.com.
Download Our Mobile App
When you download our mobile app, you can monitor and manage your home energy use, pay your bill online, and access a menu of additional options for potential savings and more. To download our app you can search “Union Power Cooperative” in the App Store or Google Play.
Connect with Us On Social Media
When you follow Union Power on social media, you can stay up to date on power restoration efforts, tree trimming planning, co-op director elections, and more. You’ll also see photos of our line crews in action and our employees helping with community service projects— and who doesn’t enjoy seeing good things happening in our community!
Sign Up for Text Alerts
When you sign up for text alerts/push notifications, you can receive billing updates and high usage alerts.
Update Contact Information
Union Power relies on data for nearly every aspect of our operations. Having updated contact information from our members helps ensure that we can provide the highest level of service that you expect and deserve. Updated contact information can even speed up the power restoration process during an outage. That’s because when you call to report an outage, our automated system recognizes your phone number and matches it with your account location. Accurate information helps our outage-management system predict the location and the possible cause of an outage, making it easier for Union Power crews to correct the problem.
Union Power exists to serve our members, and when we’re better connected to you and our local community, we’re better prepared to answer the call. To update your contact information or learn more about co-op products and services that can help you save, visit union-power.com or call 704-289-3145.
We hope you will connect with us whenever and wherever you can— whether that means attending our annual meeting, providing feedback on a recent visit or call with our employees, or simply following us on social media. We look forward to connecting with you soon!