Important update: Our Lobbies are Closed

March 16, 2020

As your local energy provider, we are determined to continue delivering the reliable power you need while helping to protect the health and well-being of our community.

We understand that these are difficult and uncertain times, and as always, our customer service representatives are here to serve you. For the safety of our members and employees, our lobbies will be closed until further notice, but our drive thru in Monroe and Oakboro will remain open. Our customer service reps are here to help and can be reached at 704-289-3145. You can also access our free and easy-to-use online, phone, or mobile app services. Our website and social media pages are a good way to stay up-to-date with the latest information from our company as the impacts of COVID-19 unfold.

Union Power remains committed to serving you and your families. We are proactively taking steps to help ensure the stability and continuity of our operations.

We are closely monitoring the guidance of the Centers for Disease Control and Prevention (CDC) and government officials, including taking the steps necessary to reduce the threat of COVID-19 exposure to employees and members. It may be helpful for you to review the symptoms on the CDC website:

For the latest information about our response and preparation for the virus, please stay connected with us via or our Facebook, Twitter, and Instagram channels.