Union Power wants to make sure you avoid any and all types of scams that could put you or your financial information in jeopardy. Utility scams often involve an individual or group posing as an employee of your electric cooperative. The scammer may use threatening language in order to frighten you into offering your credit card or bank account information. Don’t fall victim; understand the threats posed and your best course of action:
- If you are not certain a phone call is coming from Union Power or one of its contractors, do not provide any personal or banking information. Union Power recommends asking the caller to verify the member’s account number or simply hang up and call Customer Service at 704-289-3145.
- Occasionally Union Power employees may need to access your property for routine maintenance. Our field personnel drive marked vehicles and wear company uniforms.
- If someone is at your home and you are unsure they work for Union Power, please call our Customer Service department at 704-289-3145.
If you have any questions or would like more information about how you can protect yourself from scammers, call us, or visit union-power.com/askforid.