Billing Options

Levelized Billing – Members normally experience seasonal fluctuations in energy use throughout the year. The levelized bill will be based on the average energy use for the most recent 12 months. The bill is averaged so the amount does not stay the same, but increases or decreases slightly each month as consumption changes.

Budget Billing – Based on the previous 12-month history, we determine a fixed dollar average. The average is billed each month until November. A new average is calculated each November with any overpayments or underpayments and increases or decreases in energy use figured into the new average for the next 12 months.

E-Bills – Go paperless! You can now receive an electronically formatted version of your bill via email.


Pay Your Way – This billing option provides tools to more closely monitor and adjust your daily energy use. Pre-pay for your electricity and then track your daily usage with online tools and email/text alerts that show daily use and account balances.

  • No surprise bills – monitor your consumption and manage your energy use, receiving alerts for daily usage and account balances
  • Flexible and convenient payment method for your budget – pay when YOU want and in the amount YOU choose
  • An alternative for security deposit or guarantor requirements
  • Great for seasonal or rental properties

For more information or to sign up for one of these billing options, visit our Member Center to take advantage of other helpful services such as email and text message alerts, account information changes, service requests and much more! Account set-up and login is required prior to accessing your online account. You may also call 704-289-3145 or 800-922-6840 to speak with one of our Customer Service representatives.