Today a scammer began making both pre-recorded and live outbound calls to Union Power members as well as non-members, requesting payments for “past due” bill amounts. The scammer used software that allowed “spoofing”, or displaying, of one of our numbers. The phone number that was used is 704.218.8002and is an attempt to legitimize the scamming effort.
In the live calls, the scammer may be notified by the call recipient that they are not a Union Power member, at which time the scammer attempts to interest the caller in other services, on behalf of Union Power, including discounted college funding, in an attempt to gain access to bank account and credit card data.
Union Power officials have contacted the telephone company to see what type of recourse can be done. Verizon and the other carriers have been lobbying the Federal Communications Commission (FCC) for months, seeking permission to assist customers by screening these scammer calls. Carriers are hopeful the FCC will soon allow carriers to act on these situations.
Please rest assure that your account information nor personal information has not been compromised. If you receive a call, please do not share your personal information with them. If you have questions, please call our customer service department at 704.289.3145.